http://kb.icssoftware.net en-us http://kb.icssoftware.net ActiveKB NX depams@icssoftware.net Tue, 07 Sep 2010 10:05:48 EDT 20 http://kb.icssoftware.net/questions.php?questionid=20 In order for you to transmit your secondary claims to Aetna, Cigna, United Healthcare, Mailhandlers, Coventry and AIG via Zip Claim, the insurance entries need to be updated/corrected. 1. Veri ... Debbie Lieber Wed, 08 Apr 2009 17:50:42 GMT http://kb.icssoftware.net/questions.php?questionid=8 How do I reset my EPACES password? There are a few steps that you need to take to successfully complete this: 1. First go to Trans & Claims 2. NYS Medicaid 3. Doctor setup 4. Write down ... Gail Zucker Wed, 08 Apr 2009 12:49:11 GMT http://kb.icssoftware.net/questions.php?questionid=25 Update Instructions For Medicare Fees Before we actually update the fees, we need to get a Medicare Fee update first. 1. Click on Updating from the Main Menu.2. Dial For an Upd ... Debbie Lieber Wed, 08 Apr 2009 14:34:19 GMT http://kb.icssoftware.net/questions.php?questionid=21 There could be many reasons why a claim would be rejected when it is sent electronically. 1. The first thing to check is if you have the correct settings in the insurance library. 2. you also h ... Debbie Lieber Wed, 08 Apr 2009 14:08:22 GMT