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Copy of My claim rejected for an invalid service to and from date

My Claim Rejected For An Invalid Date Range, Serivce To and From Date or Service Date Can Not be > Than

All of the messages mean pretty much the same thing, that your claim had at least one service line with a date that is after the date the claim was sent to the carrier.

The most common reason for this happening is billing a service with multiple units. Units are the number of times you perfomed a service and are recorded in two ways.

1. Multiple days in a row that the patient was treated. EX: the patient is in the hospital and you see them daily for 3 days for follow up. You would bill the services on one line and use 3 units. this will create a date range on 3 days on the claim
2. Multiple procedures/tests/orthotics/inserts on the same day. EX: the patient has 15 verrucae (warts) and you treat all of them and use 15 units, you want the claim to show 1 date of service only. billing for 6 units when the patient is getting new inserts should only be billed as 1 date of service.

If your claim was not supposed to have a date range, and you were rejected for an invalid to and from date, you need to access the procedure code library and enter the number 2 in the filed for unit type, this will make sure going forward that any time you use this procedure code the service line wil show only one date.

The next step is to correct the claim, access claim correction, you need to remove the service line in question completely. Click on the date on the service line to be removed, type 00 and press enter, this will delete the entire service line. You can now enter the service on the first open claim line and the reprocess the claim.

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