ICS KnowledgeBase



How to send a backup to ICS

In order to send a backup via the internet you will need to follow the steps listed below:

  1. If you are a Sammy Network you will need to have all users exit the program properly with “File, Log-off exit” option except the computer you are sending the backup from.
  2. Click on Daily Do's.
  3. Click on Backup Options.
  4. Select the last option in the list that states Send backup via speedy internet to support.
  5. Click on Process*.

*Note: This is password protected.  Backups can only be sent when requested by a Support Representative.






 



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Last Updated
26th of June, 2009

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