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There were 12 articles found in this category:

1. Libraries: add a new referring Dr
   How do I add a new referring Dr using the NPI directory? In order to use the NPI directory to add a new referring Dr, you would access libraries, referring Doctor library, add a new referring Doctor. Enter 3-4 letters of the referring Dr's last name and click the yellow search state listing butt ...
2. clone a routing slip
   If you would like all of your doctors to have the same routing slip, you can highlight the doctor who has the routing slip you would like to clone and then click on Clone Routing Slip on the bottom left and a question will populate saying “Do you want to clone the routing slip from Dr. Smi ...
3. Reverse a credit
   Reverse a Credit To reverse a credit you need to access the cash receipts screen, from the pt chart, click payments, click credit info/issue, post a patient credit, enter the amount you want to reverse and the reason for the reverse a check # is not required, this is used when issuing a refund ...
4. Import Pictures
   To import pictures into Sammy you would click Utilities > Import Pictures Step 1. Choose Facial or Other Picture Click the drop down box to select the drive where the image is located (it doesn’t matter where it is saved) Browse for the folder in the box under the drop down menu After ...
5. Financial C report
   Q. Can the Financial C report show the DOS? A. When you ruin the FIN C report and select “trace mode to print” an Excel spread sheet will be created, this spread sheet will contain the DOS. The Excel Spread sheet will be located in C:\Program files\Sammy and will be named rep1dtl.ic ...
6. How to send a backup to ICS
   In order to send a backup via the internet you will need to follow the steps listed below: If you are a Sammy Network you will need to have all users exit the program properly with “File, Log-off exit” option except the computer you are sending the backup from. Click on Daily Do' ...
7. Station out of date messages
   Station update has been password protected as we felt it was being used incorrectly. If you have a specific update that you need select it off the list of available updates. If you are running your morning index daily as is required, you should have all the updates you need. If there are multi ...
8. I can't access Claim History
   If you click on the Claim history button and it doesn't open it up, that usually means that it is running in the background. You will need to end the task by right clicking on the time, then left clicking on task manager. Under the applications tab, you will see claim history running, click on t ...
9. Add a new user to Sammy
   Q. How do I set my new employee up with their own username and password in Sammy? Go to Utilities: System Setup (PW required) Enter the system code, (you will not see it when you type it), press enter (if you do not know the code, please ask the Dr or office manager for it). Select the U ...
10. Remove a referral from a claim
    To remove the referral from the claim, access claim corrections, on the top of the screen, click referrals, select remove referral from this claim. Reprocess
11. I need to combine two charts
    First step is to get the two chart #s. Decide which chart you want to keep and which you want to delete Access the chart you do not want to keep Access claim history Highlight the first claim in the history Click FILE Click move a claim to another chart Enter the chart # to move the claim to Re ...
12. Duplicate charts
    To delete a duplicate chart: You can only delete a chart that has no claim history, if you have claims for this patient, please stop and review the article on combining charts Access the chart Make changes Replace the last name with Chart Replace the first name with Deleted Save and exit